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FAQ - how can we help you?

You can either find answers by entering keywords regarding your question or you can search through our categories.

  1. All about our website

    1. Everything about our forum
    2. Telephone support service
    3. Available now - how does this feature work?
    4. See all 12 articles »
  2. First steps on our website

    1. Kaufmich Guide for Businesses - make the most of your profile!
    2. Kaufmich Guide for clients - make the most of your profile!
    3. Kaufmich Guide for escorts - make the most of your profile!
    4. See all 10 articles »
  3. The date manager & date reviews

    1. What is the Date Manager and how do I write a date review after a date?
    2. Date Review Display - decide how many of your reports are displayed in the profile
    3. Web browser notifications - keep an eye on your date requests
    4. See all 8 articles »
  4. Blogs, tours & events

    1. What is a blog and are there blog rules?
    2. Event description, rules and infos
    3. What makes a blog a top blog?
    4. See all 6 articles »
  5. The icing on the cake: additional functions

    1. Rise-Up - what is it, and how can I use it for myself?
    2. FSK 18 slider/toggle - determine whether FSK 18 content is displayed
    3. What is the profile visitor list?
    4. See all 5 articles »
  6. Some eye candy: photos and videos

    1. Our picture rules - what do you need to know?
    2. How can I make my face unrecognizable in photos?
    3. How can I protect my photos?
    4. See all 7 articles »
  7. Help with special problems

    1. Login failed – what can I do if I have forgotten my access data?
    2. Content filter & Igno list - the solution for unwanted contacts
    3. My profile was banned/hidden - why and what can I do now?
    4. See all 7 articles »
  8. Kaufmich memberships

    1. Where can I find information about my Plus membership, and how can I cancel it?
    2. How much does Plus membership cost and what payment methods are available?
    3. What does our Plus membership offer and what advantages does it have?
    4. See all 5 articles »
  9. Our currency: the Kaufmich dollars

    1. Tipping - what is it and how can I use it?
    2. KM$ - Purchase and use
    3. KM$ - how does the payout work? (Escort only)
    4. See all 8 articles »
  10. Kaufmich magazine & social media

    1. Help for sex workers - here!
    2. What is the Big Sister project?
    3. Can I also be a part of the Kaufmich Magazine?
    4. See all 5 articles »
  11. You've got mail! All about messages

    1. What is a first contact and the first contact limit?
    2. I am receiving weird messages, what should I do?
    3. How long will my message remain in my inbox?
    4. See all 6 articles »
  12. Pssssst! Infos about your privacy

    1. Who can see my data?
    2. What happens to my data and are they secure?
  13. Your main feature: the profile

    1. How does the photo gallery work, and how do I set an avatar picture?
    2. How can I delete my profile?
    3. How can I link my profile to my girlfriends? (only for escorts)
    4. See all 14 articles »
  14. Blocked profile/warnings/violation reports

    1. AO - All without - the rules on Kaufmich!
    2. My profile is hidden/banned? Why is this the case and what can I do?
    3. I received a warning; why? and what happens now?
    4. See all 4 articles »
  15. Search and you will find! Our search options!

    1. How does the search function work?
  16. What to do when technical problems come up?

    1. How can I delete cookies / caches in Google Chrome?
    2. How can I delete cookies / caches in Firefox?
    3. See all 9 articles »