To enable your KM$ to be paid out, the following requirements must be met.
- The payout is ONLY possible with a completed ID-CHECK.
- A payout can be initiated from a VALUE of at least 100 KM$ and can be determined individually (e.g. 108 of your 130 KM$).
- Due to our system, only even amounts without decimal values can be paid out.
- Only even amounts, without a decimal point, can be paid out.
- Kaufmich does not charge any fees for the payout.
- The average processing time can take up to 7 working days.
- A maximum of 3 payouts can be requested at the same time.
- It is not possible to pay out KM$ that you have purchased yourself.
- It is possible to enter the VAT (sales tax) as when purchasing our Plus membership, but this is not mandatory.
ATTENTION - We reserve the right to request additional data via e-mail contact. In these cases, it is necessary to send the following information / data.
- a copy of your valid ID document - front and back (e.g. ID card, passport).
- a valid proof of the IBAN used (e.g. a copy of your bank card or a bank statement showing your name and IBAN together.
- written confirmation (reply to our message with a "YES" or "NO") that you are registered as a trader.
It is important to note that the data on the ID document must be clearly visible and must not be made unrecognizable.
The data stated in the payout document must correspond 100% with the data transmitted in order to fulfil the requirements of BaFin (German Federal Financial Supervisory Authority - Money Laundering Act).
As soon as you click/tap on "Payout", a window will open with the necessary form. As soon as all mandatory fields have been filled in, you must tick 'I have read and understood' our General Terms and Conditions & Privacy Policy, the KM$ Terms of Use and the Cancellation Policy.
During the payout, there are three notifications that provide information about the current status.
- Successful
- Failed (contact support with the displayed error message xxx)
- Being processed
The "Successful" or "Failed" messages must be acknowledged by pressing the "OK, understood" button.
When 'Failed' is displayed, you will be asked to contact support using the error code shown.
The successful payout is displayed as a notification pop-up on KM and also sent as a confirmation e-mail to the e-mail address verified in the profile.
ATTENTION - if you see ‘frozen’ next to an amount in your KM$ account balance, please contact our support team (kontakt@kaufmich.com) using the email address in your profile for more information.
Reiner Support
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